We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal data in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.
Information we may hold
Information that you have provided to us including but not limited to when you:
purchase products or services over the phone
sign up to marketing/newsletters including by email and SMS
Information you provide our partners and when you report a problem with the Site.
Information you provide to us when applying through the Site for registration subscribing to any of our services or requesting further services or information.
If you contact us for any reason, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Your IP address
Details of your visits to the Site including, but not limited to, traffic data, location data and other communication data and the resources, advertisements and linked sites that you access.
Information provided to us by other companies who have obtained your permission to share information about you
Information we request and hold includes but is not limited to the following:
Your name, age, date of birth, sex
Billing and delivery postal addresses
Phone and fax numbers
Usernames and passwords (Currently unavailable)
Payment card details (Currently unavailable)
Browsing and shopping activities (Currently unavailable)
Your customer queries
Information we collect - In operating our website we may collect and process the following data about you
Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information. Please note that we have the ability to retain your contact details should you input them on our website, even if you do not complete your submission by clicking submit. Such contact details may be used to contact you to assist with your submission.
We, or third party data processors who act on our behalf, may use the personal data you provide us in the following manner:
To provide you with the requested products and/or services.
To monitor and improve the services and the Site
To manage your marketing preferences.
To contact you if there is a query regarding your query.
To verify your identity.
In certain circumstances in order to process your application and to verify your identity, we may call your provided telephone number you have provided to perform security checks and to request that you verify certain information.
Market research purposes (where necessary)
To enable us to comply with any legal or regulatory requirements;
In the detection and prevention of fraud or other crimes.
To assist with any of your customer queries
For research, analysis, risk management, legal, accounting, administrative, testing, monitoring and for our business operations.
Unless you have not consented to, we may use your personal data in the following manner:
From time to time, to inform you by post, email, SMS or other available means, of products, and services.
We may disclose personal data we collect to third parties in the following manner:
We may pass your personal data to other companies to support our business operations, and or audit purposes.
We may disclose your personal data where it is necessary to comply with any applicable law or an order of a governmental or law enforcement body.
We may pass on non-personal aggregated information about sales and Site usage to reputable organisations for research or analysis purposes only.
Transferring data internationally
By using the Site you consent to the transfer of your personal data to third party data processors located in countries outside of the European Economic Area ('EEA').
Phishing is a method used by fraudsters to deceive someone into giving sensitive information. Most of the time phishing will take the form of emails, which purport to be from well-known companies and ask recipients to send their private information. This information is then used for identity theft and fraud.
ParityFX Plc will only ask you to send personal details by email if it is responding to a query you have sent it online and these details are needed to answer your query properly. In this case, there will be a reference in ParityFX Plcs’ email to you, which refers to your original query. ParityFX Plc will never ask you to send any personal details by email unless you have contacted ParityFX Plc first. If you have not contacted ParityFX Plc, please ignore any email claiming to be from ParityFX Plc which asks for personal details, and let us know about it.
If ParityFX Plc ever requires your personal information other than when you have already contacted ParityFX Plc with a query, for security reasons we will ask you to give us a call.
Access to Information
You have the right to ask what personal data is held by us about you. We may charge a fee for this which will not exceed £10.00. You also have the right to have changed any inaccuracies in the details we hold about you. You may exercise your above rights by means of a request in writing to us at ParityFX Plc, Stanmore Business & Innovation Centre, Stanmore Place, Stanmore, HA7 1BT or by emailing us at firstname.lastname@example.org